Last updated: November 01, 2026.
Thank you for choosing Dankmob. This Shipping Policy explains how we handle, process, and deliver orders placed through our website.
Shipping methods and carriers
* Dankmob partners with reputable national and regional carriers to deliver your order securely.
* Available shipping options, estimated costs, and transit windows are shown at checkout and may vary by destination, carrier service level, and items in your cart.
* Some orders may ship in multiple boxes or from different facilities; you’ll receive tracking for each shipment.
Order processing time
* Most orders are prepared and handed off to the carrier within 1–3 business days, depending on inventory status and order size.
* Orders placed on weekends or U.S. federal holidays begin processing on the next business day.
* If we anticipate a delay, we’ll notify you using the contact information on your order.
Transit times and delivery estimates
* Transit time begins once the package is scanned by the carrier. The delivery windows shown at checkout are estimates and are not guaranteed.
* Expedited/express options, when available, speed up the carrier’s transit time; standard order processing times still apply.
* Weather, carrier capacity, customs, and other external events can impact delivery.
Tracking information
* Tracking details are provided for all shipments via email and/or your Dankmob account once your order ships. Tracking may take up to 24 hours to update in the carrier’s system.
* Please monitor your tracking for the most current status. For delivery issues, contact the carrier first for the quickest assistance. If you still need help, email info@dankmob.com with your order number.
Address accuracy and changes
* Please enter a complete and accurate shipping address at checkout (including apartment, suite, or unit numbers).
* Dankmob is not responsible for delivery issues caused by incorrect or incomplete addresses.
* If a package is returned to us due to an addressing issue, reshipment costs may apply. Address changes after shipment must be requested directly with the carrier; any intercept/redirect fees are the buyer’s responsibility.
Lost, stolen, or misdelivered packages
* Risk of loss transfers to the buyer once the carrier takes possession of the shipment.
* Dankmob is not liable for:
* Packages lost due to incorrect or incomplete address information provided by the buyer
* Theft after a carrier marks the package as delivered
* Carrier delays or disruptions due to weather, peak volume, or other events beyond our control
* Please contact the carrier to initiate a claim if your package is lost or misdelivered. We’re happy to assist as needed at info@dankmob.com.
Damaged deliveries. If your order arrives damaged, contact us within 48 hours of delivery. Please include:
* Photos of the outer box, inner packaging, product condition, and the shipping label
* A description of the issue
* Your order number and contact information
After review, we’ll work with you on a suitable resolution—such as a replacement or refund—consistent with our Return & Refund Policy.
Delivery restrictions
* We may be unable to ship certain items to specific states, territories, or jurisdictions due to legal or carrier restrictions.
* Buyers are responsible for knowing and complying with local regulations before ordering.
* Orders placed to restricted locations may be canceled and refunded. Dankmob does not assume responsibility for local compliance.
Weather and quality holds
* To preserve product quality, we may temporarily hold shipments during extreme temperatures or severe weather. We’ll notify you of any such delay.
International shipping
* At this time, Dankmob does not offer international shipping
Shipping costs
* Shipping fees are calculated at checkout and are non-refundable once an order has shipped, unless Dankmob explicitly agrees otherwise.
Out-of-stock and backorders
* If an item becomes unavailable after your order is placed, we’ll contact you promptly. You may choose a full refund, a comparable alternative, or (where possible) to wait for a restock ETA.
Questions and contact
* For any shipping-related questions or assistance, please email info@dankmob.com.